You may be asked to hold your appointment time with a credit card number. Our time is very valuable as is yours. Please give us 48 hours notice if any cancellation is to be made. In the event of a cancelled appointment during the 48 hour time period a 45.00 fee will be charged. If we drive to your home our you cancel the day of your scheduled appointment, after crews are already dispatched then you will be charged a 75.00 service fee. Thank you so much for your understanding and cooperation.