You may be asked to hold your appointment time with a credit card number. Our time is very valuable as is yours. and we ask that you give us 48 hours notice if any cancellation is to be made. If You cancel your appointment during the 48 hour time period a 45.00 fee will be charged. If we drive to your home our you cancel the day of your scheduled appointment, After crews are already dispatched then you will be charged a 75.00 fee. Thank you so much for your understanding and cooperation.